We use your personal data to:
Fulfil orders and provide service information: we gather from you information about your product selection, your name, delivery address, your payment information and any further information needed to fulfil your order (such as any special delivery instructions). The information on your order marked * is mandatory because without it we will be unable to fulfil your order.
Process Returns and address complaints and queries: where you return a product or make a query or complaint, we will keep the information you give us to ensure that we comply with our contractual and regulatory requirements, to ensure appropriate further communication with you, and to improve our products and services.
Remember you and view activity on our site: if you have allowed access to cookies our site will automatically remember you the next time you visit, to pre-populate fields to make ordering easier and to improve your experience by directing you to information on our site that we think will be of interest to you. We also gather details of your visits to our site, including details of pages viewed, accessed or visited, your use of any interactive features on the site, and the length of your visit. We also contact you to remind you about items in your shopping basket which you have not checked out.
Communicate product offers, events and competitions: we will use contact details you have given us, along with any information you have given us about your gender or age, and information about your previous orders to send you information about our products, offers and events that we think will be of interest to you. See HERE for details on how to unsubscribe from marketing.
Update our records: we will periodically check that the personal data we store for the purpose of communicating with you is accurate. If you would like to update the personal data we hold about you, please update your account information and preferences on our site.
Legal purposes: we sometimes need to use personal data that we have gathered from you or third parties (such as law enforcement or credit reference agencies), or that you have provided to us, to comply with our legal obligations or for other legal reasons - for example to trace fraudulent transactions.
We obtain personal data:
directly from you, for example when you place an order or sign up for our newsletter;
by observing how you use our site, for example from your transactions; or
from other organisations such as credit reference and fraud prevention agencies.
Who do we share your data with?
To fulfil your orders and make the site available, we may share your personal data with other members of our group of companies. We may also share your personal data with the following categories of third parties:
Our service providers where necessary to make products and services available to you and to promote our products and services to you, such as our suppliers of IT and marketing services.
Credit reference, fraud prevention, and law enforcement agencies where it is necessary for us to do so to enforce a legal obligation or otherwise where it is fair and reasonable for us to do so for example for fraud protection and credit risk reduction.
Where necessary to protect the rights, property, or safety of our group of companies, our customers, or others we may share personal data with law enforcement agencies.
Access to your personal data: you may request access to a copy of your personal data.
Withdraw consent: you may withdraw your consent at any time. Please contact us using the details located below if you would like to withdraw your consent and we will delete your data in line with your right to erasure below.
Rectification: you may ask us to rectify inaccurate information held about you. If you would like to update the data we hold about you, please contact us on using the details below and provide the updated information or log on to your profile at www.spotlightstyleboutique.com and update your information.
Erasure: you may ask us to delete your personal data. If you would like us to delete the personal data we hold about you, please contact us using the details below, specifying why you would like us to delete your personal data.
Portability: you may ask us to provide you with the personal data that we hold about you in a structured, commonly used, machine readable format, or ask for us to send such personal data to another data controller.
Make a complaint: you may make a complaint about our data processing activities to a supervisory authority, which for Ireland is the Data Protection Commissioner, by visiting their website at www.dataprotection.ie.
How long do we store your data for?
We only store your personal data for as long as is necessary for the purposes listed in the ‘What Information do we collect and how do we use it?’ section above. We may have to keep some of your information (such as payments information) for longer where this is reasonable necessary or required by law or regulation, for instance, to prevent fraud or resolve disputes.
Spotlight Style Boutique is committed to protecting the security of your data. We will treat all of your information in strict confidence and we will endeavour to take all reasonable steps to keep your personal data secure once it has been transferred to our systems. We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorised access, alteration, disclosure or destruction of your personal data and data stored on our Site and associated databases.
Spotlight Style Boutique recommends that you take measures to better protect the information you provide online. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our Site, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. For security purposes, your password should not be written down and should be regularly reset. A strong password should not include easily obtainable personal data, should be at least 8 characters in length, and should be a combination of letters and numbers.
All online purchases made through our site take place safely, using the latest internet security technology to protect our customers. When we transmit sensitive information such as your credit card number and address details over the Internet, we protect it through our secure payments platform.
Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these website.